Make a Complaint

We want to put it right

If any part of your experience with Pioneer Car Service Center fell short, please tell us. Every complaint is logged with a reference number and reviewed by our management team.

• 1

  Tell us what happened

  Include your job card or plate number if you have it — it helps us find your service record quickly.

• 2

  We investigate

  Our branch manager reviews the job with the technicians who worked on your vehicle.

• 3

  We come back to you

  We contact you the way you prefer, with what we found and what we will do about it.